Administrative Support - Insurance and Pensions

Position Overview:

As an Administrative Assistant – Group Insurance & Pension based out of our Saskatoon office, you will support our Licensed Advisors and Service Representatives by providing exceptional administrative and client service. You will assist with the day-to-day administration of group insurance and pension plans as well as providing backup support for SGI Motor Vehicle Licensing services and Reception duties as required.

Key Responsibilities:

• Support Licensed Advisors with the administration of group insurance and pension plans
• Follow up on outstanding documentation and maintain accurate client records
• Respond to client inquiries and provide exceptional customer service
• Provide backup support for SGI Motor Vehicle Licensing services, including registrations, renewals, transfers, driver's licenses, permits, and insurance transactions
• Verify documentation and process payments in accordance with SGI regulations
• Maintain electronic and paper filing systems while ensuring confidentiality
• Maintain departmental procedures and process documentation
• Perform reception duties, including answering phones, greeting visitors
• Collaborate with advisors and team members to support efficient service delivery
• Other duties as required

Why We’ll like You:

• You're organized, detail-oriented, and thrive in a fast-paced environment
• You build strong relationships and provide exceptional customer service
• You're an excellent communicator who works well independently and as part of a team
• You can prioritize multiple tasks while maintaining accuracy and professionalism
• You handle confidential information with integrity and discretion
• You're approachable, dependable, and solution focused

Educational Requirements

• Office or Administrative Certificate or Diploma, or two years’ experience working in an office environment
• Experience or knowledge of group benefits and pension plans would be considered an asset
• IBAS Auto Part I (Basic) course or the SGI New Issuer Training (NIT) program to be completed within 3 months of employment

What we Offer:

• Competitive salary and comprehensive benefits package
• Opportunity to make a meaningful impact on the communities we serve
• Focus on professional development and growth

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Vision Care
• Paid time off

Additional Information:

• Position Type: Full-time, in-person
• Schedule: Monday to Friday, 8:30 a.m. to 5:00 p.m.