´╗┐Rss http://www.employmentnews.com test description en-us Tue, 23 Sep 2014 05:20:33 GMT Tue, 23 Sep 2014 05:20:33 GMT http://www.employmentnews.com/rss/ Weblog Editor 2.0 editor@example.com webmaster@example.com <![CDATA[eLearning Specialist, Learning Technology Services, University Informa]]> http://www.employmentnews.com/display_job/98359/eLearning_Specialist,_Learning_Technology_Services,_University_Informa.html

YORK UNIVERSITY is helping shape the global thinkers who will define tomorrow. Our unwavering commitment to excellence reflects a rich diversity of perspectives and a strong sense of social responsibility that set us apart. As an internationally recognized research university, York's 11 Faculties and 27 research centres have well-established partnerships with 280+ leading universities worldwide. Located in Toronto, York is the third largest University in Canada with a strong community of 55,000 students, 7,000 faculty and administrative staff, and more than 260,000 alumni.

Learning Technology Services (LTS) provides assistance to faculty and graduate students who are interested in using technology to support, supplement or enhance their teaching and research, regardless of their faculty affiliation. As a central support unit LTS works closely with the Teaching Commons, which provides overall pedagogical support to York faculty, and work cooperatively with local technical support units to coordinate services. Services range from individual and project consultation to delivering workshops on implementing technologies into your course.

PLEASE NOTE:
THIS IS A TEMPORARY CONTRACT POSITION.

The eLearning Specialist serves as a subject matter expert and resource person to faculty, teaching assistants, and identified administrative groups by providing consultation and training with regard to the use of learning technology solutions supported by the department. The incumbent is responsible for conducting needs analysis as well as the design, delivery, and evaluation of technical training programs that promote the adoption and effective use of learning technologies. The incumbent will also participate in the design, implementation, and evaluation of learning management systems and eLearning applications.

Education:
University degree in education, instructional technology, or computer science with an educational focus.

Experience:
A minimum of two years of direct and continuous technical training experience, online and in person, in the last five years, preferably in an academic environment; must have extensive training experience with learning management systems; must have proven experience of online instruction; must have in-depth and hands-on knowledge of eLearning development tools.

Skills:
Excellent communication skills in order to effectively interact with both technical and non-technical users (written and oral); strong presentation skills with demonstrated ability to conduct training sessions and instruct others; very good analytical and evaluative skills; ability to work independently, set priorities and work effectively under pressure; ability to perform effectively as part of a team; ability to exercise tact and diplomacy; ability to deal calmly and effectively with people; ability to multi-task and meet long/short term deadlines; ability to attend accurately to detail; ability and willingness to keep abreast of technological developments; excellent organizational skills; ability to maintain confidentiality; ability to write clear, concise procedural documentation; experience using and supporting learning management systems (preferably Moodle), technology-enhanced learning solutions, as well as a range of computer applications, web authoring software, screen-recording applications, social media, and web-based collaboration tools (preferably Adobe Connect); proficiency in MS Office.

York University is committed to Employment Equity and encourages applications from all qualified candidates. The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. Please note, only those selected for an interview will be contacted.

]]>
Tue, 23 Sep 2014 02:20:34 GMT http://www.employmentnews.com/display_job/98359/eLearning_Specialist,_Learning_Technology_Services,_University_Informa.html
<![CDATA[NOC Surveillance Technician/ITMC Engineer]]> http://www.employmentnews.com/display_job/98358/NOC_Surveillance_Technician_ITMC_Engineer.html

Our client requires 2 contract Engineers for a 1 year contract (plus extensions) for their Network Operation Centre in Etobicoke. 

Function: 
- Monitor, troubleshoot and restore telecommuncations services on a wide range of technologies. 
- Act as a controlling authority for telecom related maintenance work impacting the Power System and Commercial networks.

Job Description:
- On a rotating shift basis, assist in the operation of the ITMC by providing front-line support for network issues and provide technical support for reported problems on various telecommunications systems and/or networks, such as LAN/WAN data services, power system telecommunications, voice and commercial or public sector networks.
- Monitor telecom network facilities consisting of microwave towers, and take action accordingly.
- Provide resolution to customers with a goal of minimizing outage duration by working with and requesting escalations with various internal and/or external stakeholders.  Escalate network issues or problems to the responsible Team Lead or Manager as required.
- Perform all aspects of Incident Management for all networks on the current ticketing system, including investigation, triage and correlation of alarms.  Identify and publish incident reports according to published guidelines.
- Perform the management of all aspects of Telecom NOMS slips and RFCs for all services to provide Real Time power line protection.  Perform all aspects of Emergency and Expedited RFCs for all networks.
- Perform impact analysis through the use of various software applications.  Document affected services during events.
- Monitor acceptance and alarms testing.

Education: 
- Requires knowledge of electrical engineering specializing in telecommunications. 
- Requires current knowledge of emerging telecommunications technologies and commercial services like voice/data/video services, LAN/WAN technologies, etc.  
- Requires a good knowledge of English in order to communicate effectively with internal and external contacts involved in accomplishing work objectives.

Experience: 
- Requires experience in telecom systems and networks. 
- Requires experience with the operation, maintenance of fibre optics, wired based transmission systems, PLC and VHF/UHF radio.

This is not a supervisory role. 

]]>
Tue, 23 Sep 2014 02:20:34 GMT http://www.employmentnews.com/display_job/98358/NOC_Surveillance_Technician_ITMC_Engineer.html
<![CDATA[Bilingual Client Assistance Analyst]]> http://www.employmentnews.com/display_job/98352/Bilingual_Client_Assistance_Analyst.html Overview:

Provides day to day account interaction and order processing services for the customer. Manages the account operations for specific accounts, including the appropriate execution of product and service contract provisions. Acts as a focal point and monitors customer problems to ensure that they are handled as efficiently and effectively as possible.

Responsibilities:

The Bilingual Analyst Level should have 2 or more years of related product support experience. Normally receives no instruction on routine work, general instructions on new assignments. Works on assignments that are complex in nature where considerable judgement and initiative are required in resolving problems and making recommendations. May determine methods and procedures on new assignments and may provide guidance to other non-exempt personnel.

Qualifications:

Must be bilingual- French and English

Industry experience preferred. Strong knowledge of PC hardware and software required. Excellent administrative, organizational and communication skills. Must be customer satisfaction oriented. An AA degree is preferred.

]]>
Tue, 23 Sep 2014 01:20:19 GMT http://www.employmentnews.com/display_job/98352/Bilingual_Client_Assistance_Analyst.html
<![CDATA[Field Services Tech]]> http://www.employmentnews.com/display_job/98353/Field_Services_Tech.html Overview:

A Field Service position to support Calgary and area customers. This role involves driving to customer sites every day supporting a number of customers in different environments ranging from POS (point of sale) to banks, to corporate offices.

Responsibilities:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Iidentifies, analyzes, and repairs product failures, orders and replaces parts as needed. Requires experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Works under general supervision. A certain degree of creativity and latitude is required.

Basic tasks:

  • POS register & POS printer component level repair
  • Laptop, desktop component level repair
  • Basic printer and basic Laser (non multi-function) component level repair
  • Scripted image, patches, and anti-virus loads
  • Basic software configuration and system backups
  • Wireless access whole unit replacement
  • Smart Hands, executes defined OEM instructions
  • Basic cable troubleshooting
  • Install, test and operates basic operating system software
  • Ability to handle warranty certification calls

Qualifications:

Certifications (to be achieved within 6 months of hire):

  • A+
  • HP desktops
  • Lenovo desktops
  • Dell desktops
  • Lenovo laptop
  • HP laptop
  • Dell Laptop
  • HP Laser ( multi model)
  • Lexmark Laser (multi model)

Abilities:

  • Read & follow written directions
  • Strong client level communications
  • Works with minimal direction
  • Write legibly and accurately
  • Ability to lift and carry 50 lbs
  • Reliable transportation
  • Valid Driver's license
  • Must participate in 24 x 7 standby rotation, and work overtime, as required
  • Pass background check, as required
]]>
Tue, 23 Sep 2014 01:20:19 GMT http://www.employmentnews.com/display_job/98353/Field_Services_Tech.html